Increased productivity

Remote work has long been promoted as a way to substantially increase employee productivity. A 2013 study showed a 13% increase in productivity among remotely working call-center employees at a Chinese travel agency. An analysis of data collected through March 2021 found that nearly six out of 10 workers reported being more productive working from home than they expected to be, compared with 14% who said they got less done.^[39]

Since work hours are less regulated in remote work, employee effort and dedication are far more likely to be measured purely in terms of output or results. However, traces of non-productive work activities (such as: research, self-training, dealing with technical problems or equipment failures), and time lost on unsuccessful attempts (such as: early drafts, fruitless endeavors, abortive innovations), are visible to employers.^{[citation needed]}

Remote work improves efficiency by reducing or eliminating employees commute time, thus increasing their availability to work.^[40][24] In addition, remote work also helps employees achieve a better work-life balance.^[41]

An increase in productivity is also supported by sociotechnical systems (STS) theory (1951), which states that, unless absolutely essential, there should be minimal specification of objectives and how to do tasks in order to avoid inhibiting options or effective actions.^[42][43][44] Remote work provides workers with the freedom and power to decide how and when to do their tasks and therefore can increase productivity.^[32]

At least 50% of employers believe remote work reduces absenteeism.^{[citation needed]} About 56% of employee have reduced absences and use less than 50% of fewer sick days. Overall 75% of employees indicate they have a better work life balance.^{[citation needed]}

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